Terms of Use

Effective Date

(Updated and Effective as of July 14, 2025)

PLEASE READ CAREFULLY

This Terms of Use Agreement (this “Agreement”) is a legal agreement between you and StreamingChasers LLC (“StreamingChasers,” “we,” “us,” or “our”) providing the terms and conditions for your use of the StreamingChasers data tracking and reporting platform (the “StreamingChasers Service”), including but not limited to access through our website at www.streamingchasers.com (the “Site”). BY ACCESSING OR USING THE STREAMINGCHASERS SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. Your use of the Site, any service, and/or any other Content is expressly subject to any and all applicable terms of use as contained on the SITE, including but not limited to the terms of service, conditions, privacy policies, data processing addendums, and any other relevant consents contained therein. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SERVICE.

Your access to and use of this service and/or the content contained on the Site is subject to the terms and conditions herein, all applicable laws, and any other applicable terms and conditions.

1. Modification

We may modify this Agreement at any time due to changes in applicable laws or in our service relationships. Changes will be posted to the Site and updated with a new effective date. Continued use of the Service after such changes constitutes acceptance.

2. Eligibility

To use the Service, you must be at least 18 years old and legally authorized to enter into this Agreement. By using or engaging with the Site and/or the content therein, you acknowledge and agree that you are not under the age of eighteen (18) or are of adult age in your jurisdiction and that you are permitted by your jurisdiction’s applicable laws to use and/or engage with the Site and/or the content. You represent that you are acting on behalf of yourself or a valid publishing business entity and that the information you provide is accurate and complete.

3. Registration and Account

To access full functionality, including uploading data and generating reports, you must register for an account and provide accurate contact and billing information. You agree to maintain the confidentiality of your login credentials and notify us immediately of any unauthorized access to your account.

4. Privacy

We are committed to protecting your privacy. Please review our Privacy Policy for information on data collection and use. All data is stored securely and is compliant with applicable data privacy regulations, including GDPR. We shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site and the content is completely at your own risk.

5. Services Provided

StreamingChasers provides subscription-based access to a proprietary toolset enabling music publishers to:

  • Upload and manage copyright and synchronization metadata
  • Track the global streaming availability of TV and film titles
  • Generate and export custom royalty tracking reports for submission to PROs

Access to these features is based on your subscription tier. StreamingChasers does not guarantee the completeness or accuracy of third-party streaming availability data.

6. Subscription and Payment

You agree to pay the subscription fees corresponding to your selected tier (Basic, Pro, Max, or Enterprise). Subscriptions renew monthly unless canceled. We reserve the right to suspend or terminate your access for failure to pay or violation of these terms. You agree to provide current, complete and accurate purchase and account information for all purchases made on the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. When you register with and/or make a purchase from us and/or the Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from us. You consent to receive notices electronically by way of transmitting the notice to you by email.

7. Fee Changes

StreamingChasers reserves the right to change subscription pricing at any time. Any fee changes will become effective at the end of the then-current billing cycle. We will provide you with reasonable prior notice of any fee change to allow you to cancel your subscription before the change takes effect. Your continued use of the Service after the effective date of the fee change constitutes your acceptance of the new pricing.

8. Restrictions on Use

You may not:

  • Reproduce, modify, distribute, or reverse engineer the StreamingChasers Service
  • Share access credentials with unauthorized users
  • Resell or sublicense data or reports generated through the platform
  • Use the platform to infringe upon third-party intellectual property

Any misuse may result in account suspension or legal action.

9. Intellectual Property

All content, features, and software of the StreamingChasers Service are owned by StreamingChasers or its licensors and are protected by copyright, trademark, and other laws. No rights are granted to you except as explicitly provided herein. You may not access, retrieve, or index any portion of the Service using any automated means - including bots, spiders, crawlers, or scrapers - without prior written permission from StreamingChasers. Subject to your compliance with these Terms of Use, we hereby grant you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site and content solely for your commercial/business purposes. We reserve the right to refuse service to anyone for any reason at any time.

All trade names, trademarks, and images and biographical information of people used by StreamingChasers Site and contained in the Site, including without limitation the name and trademark “StreamingChasers”, are either the property of, or used with permission by, us. The use of the Site and content by you is strictly prohibited unless specifically permitted by these Terms of Use.

10. Data Use

You retain ownership of any metadata and reports you upload to the Service. By using the Service, you grant StreamingChasers a worldwide, non-exclusive, royalty-free license to use, process, analyze, and aggregate this data solely for the purpose of operating, maintaining, improving, and enhancing the Service. This includes generating anonymized or de-identified aggregate reports or insights that do not identify you or your catalog.

11. Prohibited Uses

You acknowledge and agree to not send any prohibited content over the Site. Prohibited content includes: pirated computer programs, viruses, worms, Trojan horses, or other harmful code; any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received; and any other content that is prohibited by applicable law in the jurisdiction from which the message is sent. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site and/or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site and/or the content or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Site, the content, or any related website, other websites, or the Internet; or (l) in any way which violates these Terms of Use. We reserve the right to terminate your use of the Site and the content or any related website for violating any of the prohibited uses.

12. Service Changes and Termination

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. You may cancel your subscription at any time. Upon termination, your access to the Service will be revoked, but we may retain your data for archival and compliance purposes.

WE RESERVE THE RIGHT TO LIMIT YOUR USE OF THE SITE AND/OR THE CONTENT OR TO TERMINATE YOUR ACCOUNT SHOULD THE COMPANY DETERMINE THAT YOU HAVE VIOLATED THESE TERMS OF USE, OR THAT YOU HAVE VIOLATED ANY OTHER RULES OR CONDITIONS. WE RESERVE THE RIGHT TO REFUSE ACCESS TO THE SITE AND/OR OUR CONTENT, PRODUCTS AND/OR SERVICES TO ANYONE IN OUR SOLE DISCRETION. WE RESERVE THE RIGHT TO DETERMINE, IN OUR SOLE DISCRETION, WHETHER WE ARE RESPONSIBLE FOR ANY MALFUNCTION OR DISRUPTION OF YOUR DEVICE OR OUR SITE. WE MAY, IN OUR SOLE DISCRETION, REFUND ALL OR A PORTION OF FEES CHARGED FOR ANY USE OF THE SITE AND/OR ANY CONTENT OR A PRO-RATA PORTION THEREOF CONSISTENT WITH THE STREAMINGCHASERS REFUND POLICY.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. STREAMINGCHASERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT USE OF THE SITE, THE CONTENT, OR ANY OTHER MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE CONTENT, AND/OR THE MATERIALS AVAILABLE ON OR THROUGH THIS SITE ARE FREE FROM BUGS OR VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR THE COST OF ALL NECESSARY REPAIRS OR CORRECTIONS. THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY PERFORMANCE OR SERVICE PROBLEMS CAUSED BY ANY THIRD-PARTY WEBSITE OR THIRD-PARTY SERVICE PROVIDER. ANY SUCH PROBLEM SHALL BE GOVERNED SOLELY BY THE AGREEMENT BETWEEN YOU AND THAT PROVIDER.

While we use reasonable efforts to include accurate and up-to-date information in the Site and the content, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content or the Site. We are not responsible if information made available on or through the content or the Site is not accurate, complete, or current. The material on the Site and the content are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on the Site and/or the content is at your own risk. You acknowledge and agree that we provide the Site, the materials contained therein, and the content “as-is” and “as available” without any warranties, representations or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of the Site and/or any of the content contained therein.

14. Disclaimer of Guarantee and Revenue Recovery

StreamingChasers does not guarantee that the submission of reports or claim data generated through the Service will result in royalty recovery, additional revenue, or other financial gain from any performing rights organization (PRO) or third-party data recipient. The use of StreamingChasers is provided as a tool to assist music publishers in their administrative processes, but we make no representations or warranties as to the effectiveness or outcome of those efforts. Failure to recover or increase revenue from any PRO, sub-publisher, synchronization party, or other data recipient is not considered a breach of this Agreement by StreamingChasers. Your sole and exclusive remedy in such cases is to terminate your account. If you have prepaid for an annual subscription and choose to terminate your account early, you acknowledge and agree that such prepaid fees are non-refundable. No portion of the annual subscription will be prorated or refunded upon cancellation. For monthly subscriptions, termination may occur at any time, but no refunds will be issued for partial-month usage. Upon cancellation, your access to the Service will remain active until the end of the current billing cycle, and no further billing will occur.

15. Third-Party Data Disclaimer and Limitation of Liability

StreamingChasers relies on data supplied by a third-party data partner to provide streaming availability information for film and television titles. We do not control or verify the accuracy, completeness, or timeliness of the data provided by our data partner, and we make no representations or warranties regarding its reliability. The Service simply matches the data provided by our data partner to metadata and synchronization information uploaded by the user. As such, StreamingChasers shall not be liable for any inaccuracies, omissions, or errors arising from or related to the third-party data, nor for any consequences of relying on such data for royalty collection, reporting, or business decisions. By using the Service, you acknowledge and agree that StreamingChasers is not responsible for any financial loss, missed royalty payments, or other damages—direct or indirect—resulting from the use of data provided by third-party sources, including our data partner. Our Service may contain links to third-party websites or services that are not owned or controlled by StreamingChasers. StreamingChasers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the StreamingChasers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

16. Limitation of Liability

IN NO EVENT SHALL STREAMINGCHASERS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF PROPERTY, EQUIPMENT, INFORMATION OR DATA, LOSS OF PROFITS, REVENUE OR GOODWILL, COST OF CAPITAL, COST OF REPLACEMENT SERVICES, OR CLAIMS FOR SERVICE INTERRUPTIONS OR TRANSMISSION PROBLEMS, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, THE INABILITY TO USE SERVICES PROVIDED HEREUNDER OR ANY OTHER CAUSE WHATSOEVER WITH RESPECT THERETO, REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF WE HAVE BEEN ADVISED OR ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST TWELVE (12) MONTHS OR YOUR MOST RECENT BILLING CYCLE, WHICHEVER IS LESS.

17. Indemnification

You agree to indemnify and hold harmless StreamingChasers, its affiliates, officers, and agents from any claims or disputes arising out of your use of the Service, your violation of these Terms, any materials, information, works and/or other content of whatever nature or media that you send us or post or share on or through the Site, your conduct in connection with the content, the Site or the services or with other users of the content, the Site or the services, or your violation of any law or any third-party rights. We reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide us with such cooperation as is reasonably requested by us.

By using the Service, you represent and warrant that (i) you are not located in a country that is subject to a United States government embargo, or that has been designated by the U.S. government as a ‘terrorist supporting’ country, (ii) you are not listed on any U.S. government list of prohibited or restricted parties, and (iii) you are aware of, and will comply with, all applicable laws, rules and regulations in connection with your use of the Site and the content.

19. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the State of Tennessee, without regard to conflict of laws principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Williamson County, Tennessee. For claims under $10,000, parties agree to resolve disputes via binding non-appearance-based arbitration in Williamson County, Tennessee.

20. Severability and Waiver

If any provision of this Agreement is held to be unenforceable or invalid, that provision will be modified to the extent necessary to make it enforceable, and all other provisions shall remain in full force and effect. No waiver by either party of any breach or default hereunder shall be deemed a waiver of any preceding or subsequent breach or default.

21. Notices

Notices may be sent to you via email or through the Site. You may contact StreamingChasers by email at info@streamingchasers.com or by mail at:

StreamingChasers LLC
2214 Henpeck Lane
Franklin, TN 37064

22. Entire Agreement

This Agreement constitutes the entire agreement between you and StreamingChasers regarding the use of the Service and supersedes all prior agreements or understandings. The provisions of these Terms of Use are for the benefit of StreamingChasers, its subsidiaries, affiliates and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.