STREAMINGCHASERS PRIVACY POLICY
Effective Date
July 14, 2025
Who We Are
StreamingChasers LLC (“StreamingChasers,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information in connection with our website and subscription-based data service (the “Service”) available at www.streamingchasers.com (the “Site”).
By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service. This Privacy Policy is expressly subject to the StreamingChasers Terms of Use.
StreamingChasers is a subscription platform designed to help music publishers track when and where their titles appear in TV and film content on global streaming platforms. We match third-party availability data (provided by our data partner) with copyright and synchronization metadata you provide.
For the purposes of GDPR, we are the controller of your personal data.
The Purposes of Our Privacy Policy
This Privacy Policy and the Terms of Use govern your use of the Site and the content and describes how the information we gather is collected, used, and shared when you use our Sites, content, interactive features, widgets, online services, mobile apps, and/or other related services and how we use, process, and disclose that information. By submitting information to us through our Site, you expressly consent to the transfer of your personal data to our servers in accordance with the terms and conditions of this Privacy Policy and the Terms of Use.
What Information We Collect
a. Registration and Account Data
- Full Name
- Company Name
- Email Address
- Address
- Payment details (we use Stripe to handle all payments securely; we do not store your credit card information)
- VAT/TIN where applicable
b. User-Uploaded Metadata
- Composition titles
- Cue sheet details
- Copyright shares
- PRO affiliations and IPI numbers
- Synchronization metadata
c. Technical Data
- IP address
- Browser type and version
- Referring/exit URLs
- Date and time of access
- Activity logs
d. Communication Data
- Emails, support tickets, and communication logs
We use different methods to collect personal data, and we may also collect personal information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier;
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps;
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site;
When we refer to “Personal Information” in this Privacy Policy, we are talking about the information listed above and other information collected pursuant to the Terms of Use.
It is your sole responsibility to maintain the accuracy of your Personal Information. The Site may allow you to review, correct or update Personal Information you have provided through forms or otherwise. It is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons. We reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.
How We Use Your Information
- Provide and maintain your account
- Enable metadata uploads
- Match data to our data feed
- Generate royalty reports
- Fulfill contractual and legal obligations
- Send billing and service notices
We may use your uploaded metadata and reports to operate, maintain, and improve the Service. By using the Service, you grant StreamingChasers a worldwide, non-exclusive, royalty-free license to use, process, analyze, and aggregate this data. This may include generating anonymized or de-identified aggregate reports or insights that do not identify you or your catalog. All aggregation or analysis is conducted in a way that ensures the resulting data is non-personal and anonymized. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Consent to Transfer Information to the United States
The Site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that information collected on the Site will be transferred to and processed in the United States. By using this Site or providing us with any information, you consent to this transfer and to the processing and storage of your information in the United States, jurisdictions which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.
Legal Basis for Processing (GDPR)
- Contractual necessity
- Legitimate interest
- Legal obligation
- Consent (for optional marketing emails)
Sharing of Personal Information
We do not sell your personal data. We may share data with trusted providers:
- Payment processors (we use Stripe to process your payments securely)
- Hosting and IT services
- Email services
- Legal/accounting
- Data providers (e.g., MyFlickList, Inc.)
All providers must comply with data privacy laws.
Third-Party Data and Links
Our service relies on data from a third party data partner. We do not control or verify the accuracy of their data.
Our site may contain links to external websites or services. We are not responsible for their privacy practices, security, or content.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Your Rights Under GDPR and CPRA
- Access & Portability
- Correction
- Deletion
- Objection & Restriction
- Do Not Sell My Info (CA only)
To exercise these rights, email: privacy@streamingchasers.com
Cookies and Tracking Technologies
We use cookies to:
- Keep users logged in
- Personalize experience
- Analyze performance
You can disable cookies in your browser, but this may limit functionality.
Data Retention and Deletion
We retain data:
- During your subscription
- As required by law or contracts
- Until you request we delete the data
Account deletions will be honored unless retention is legally necessary.
Security Measures
We use SSL, password protections, secure payments, and access logs.
No system is 100% secure and we cannot guarantee security of your data, personal or otherwise. You are responsible for keeping your password safe. If you discover inaccuracies or alterations in your Personal Information, or believe it to be at risk for any reason, we urge you to notify us immediately.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes concerning security breach notifications) to you via email or conspicuous posting on the Site as promptly as possible, and without unreasonable delay, taking into account the legitimate needs of law enforcement or any measures necessary to determine the scope of the breach and/or to restore the reasonable integrity of the affected data system.
Children’s Privacy
Our Service is not intended for users under the age of 18 and we do not consent to your use of our Site and Services if you are under the age of 18.
Changes to This Policy
We may update this policy. We will revise the effective date and notify you if changes are material.
Contact Information
StreamingChasers LLC
2214 Henpeck Lane
Franklin, TN 37064
Email: privacy@streamingchasers.com